Emma Krousie
Cedar Rapids,IA
Summary
Energetically driven and customer-focused, I excelled as a Server at Granite City Food & Brewery, enhancing guest satisfaction through exceptional service and efficient use of POS systems. Demonstrating a strong work ethic and sales expertise, I collaborated effectively with team members, significantly improving guest engagement and service delivery.
Overview
1
1
year of professional experience
Work History
Server
Granite City Food & Brewery
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
John F Kennedy High School
Cedar Rapids, IASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Sales expertise
Timeline
Server
Granite City Food & Brewery
02.2024 - Current
John F Kennedy High School
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