Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Larson

Wichita

Summary

Dynamic customer service professional with over 3 years of experience in fast-paced environments. Proven ability to train others and maintain high standards of service. Skilled in sales and detail-cleaning, consistently enhancing guest satisfaction and operational efficiency. Adaptable and committed to delivering exceptional results.

Overview

5
5
years of professional experience

Work History

Cashier

Wingstop
02.2025 - 04.2025
  • Greeted customers promptly and responded to questions.
  • Set up work stations prior to opening to minimize prep time.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Server/Host

IHOP
10.2024 - 01.2025
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Served food and beverages to patrons and confirmed complete orders.

Overnight Stocker/Frozen and Dairy Associate

Dillions
02.2024 - 08.2024
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Hostess, Expo, & Serving

CROWN & RYE
09.2021 - 05.2023
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

FOH Team Member

Slim Chicken's
12.2022 - 04.2023
  • Established atmosphere by greeting my guests.
  • Delivered food, filled beverages, and ran drive-through.
  • Cleaned the restrooms.
  • Worked open and closing times.

Grocery Clerk

PIPER'S FINE FOODS
02.2020 - 08.2021

Education

High School Diploma -

Smoky Valley High School
Lindsborg, KS
05.2022

Skills

  • Retail Sales
  • 3 years of customer service
  • Training others
  • Basic math skills
  • Flexible Hours
  • Detail-Cleaning

Timeline

Cashier

Wingstop
02.2025 - 04.2025

Server/Host

IHOP
10.2024 - 01.2025

Overnight Stocker/Frozen and Dairy Associate

Dillions
02.2024 - 08.2024

FOH Team Member

Slim Chicken's
12.2022 - 04.2023

Hostess, Expo, & Serving

CROWN & RYE
09.2021 - 05.2023

Grocery Clerk

PIPER'S FINE FOODS
02.2020 - 08.2021

High School Diploma -

Smoky Valley High School

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