Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Hi, I’m

Emalia Mohamad Latif

Seattle,WA
Emalia Mohamad Latif

Summary

Management skills. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.

Overview

9
years of professional experience
1
Certification

Work History

Amazon

Field Quality Assurance Specialist
03.2022 - Current

Job overview

  • Educated DSP or Drivers specific QA standards and confirmed maintenance of standards.
  • Monitored delivery standards and field quality-control programs 100 places per weeks.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
  • Fixed identified issues to increase productivity and boost workflows.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.

Amazon

Shift Assistant
04.2021 - Current

Job overview

  • Assigned and responsible to Area Manager, will hold responsibilities specific to different department.
  • Helping support daily management of department duties, including allocating labor for more and less 200 associates, leading meetings, assigning job duties, and communicating with internal and external suppliers, Providing vacation coverage for Area Managers.
  • Collaborated with other leaders and manager's assistant to direct workflow and support operations.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Implemented policies and standard operating procedures for continuous improvement.

Amazon

Marshal
07.2020 - 04.2021

Job overview

  • We must create a strategic dock plan for the arrival and placement of trailers and plan for exceptions and contingencies
  • Perform Trailer Dock Release (TDR) and comply with safety standards and processes
  • Escalate systematic and operational issues through the case, ticket system, audit delivery, and shipping documents as needed, troubleshoot shipping problems, and resolve errors
  • Ability to understand and interact with Amazon warehouse management system and utilize electronic devices to log all trailer moves in Yard Management System and maintain accurate Yard inventory



Garden Permata Hotel

Public Relation Coordinator
01.2012 - 01.2015

Job overview

  • I am responsible for communicating and maintaining relationships with guests, individuals, other organizations
  • Media managing updating information and publicity +/- 500 brochures each month, organizing events including press, sourcing sponsorship opportunities, and service to each customer by listening to concerns and answering questions.

Gumilang Regency Hotel

Executive Secretary
01.2010 - 01.2012

Job overview

  • I was responsible for receiving and screen phone calls, controlling and managing documents, coordinating domestic and international travel for staff, including all hotel and transportation needs
  • Opened, sorted, and responded to routine correspondence, processed financial documents including contracts, expense reports, and issuing Hotel's Voucher by G.M.'s instruction.

P.T. Summit

Sales & Marketing Administrator
01.2009 - 01.2010

Job overview

  • I kept flow Communication with all sales and account executives to update account information and maintain accuracy, Prepared daily deals and weekly inventory reports with system
  • Prepared monthly commissions payroll reports for +/-10 sales representatives, reported monthly sales to sales team, and managed and grew vital customer accounts, including contract review, production scheduling, and customer engineering support.

Education

City University of Seattle
Seattle, WA

Bachelor of Science from Computer Science
06.2025

Eastern Gateway Community College
Ohio City, OH

Associate Degree from Computer Information Technology
07.2022

LBPP LIA
Indonesia

Degree Associates Degree from English Language & Literature
2016

University Overview

GPA: 3,65, The Dean's List honors students

Academy Business Management of ARIYANTI
Indonesia

Associate Degree from Business Management Office
2011

University Overview

GPA: 3,42

Skills

  • SKILLS & ABILITIES
  • Communication, Effective time management skills, Self-motivated, and strong desire to meet goal, Sales & Marketing, Customer Service, Public Relationship, Dispatch & Delivery Management Skill
  • Sound Quality Management Techniques
  • Quality Inspections
  • Quality Assurance
  • Customer Service
  • Information Assurance
  • Problem-Solving Skills
  • Quality System Implementation
  • Verbal and Written Communication
  • Warehouse Operations
  • Public Speaking
  • Analytical Thinking

Affiliations

Member, Alumni Association of RIUNG PRIANGAN Hotel Bandung, Indonesia Member, Alumni Association of H3B Bandung, Indonesia Hospitality Sales & Marketing Association Bandung, Indonesia

Certification

  • Certified Server Pro 2016 - Test Out Certification
  • Certified PC pro - Test Out Certification
  • 2021 Single circle leadership - AMAZON
  • Working well core leadership principles - AMAZON


Languages

Indonesian
Native or Bilingual
English
Full Professional

Timeline

Field Quality Assurance Specialist

Amazon
03.2022 - Current

Shift Assistant

Amazon
04.2021 - Current

Marshal

Amazon
07.2020 - 04.2021

Public Relation Coordinator

Garden Permata Hotel
01.2012 - 01.2015

Executive Secretary

Gumilang Regency Hotel
01.2010 - 01.2012

Sales & Marketing Administrator

P.T. Summit
01.2009 - 01.2010

City University of Seattle

Bachelor of Science from Computer Science

Eastern Gateway Community College

Associate Degree from Computer Information Technology

LBPP LIA

Degree Associates Degree from English Language & Literature

Academy Business Management of ARIYANTI

Associate Degree from Business Management Office
Emalia Mohamad Latif