Emma Leach
Retail Business Owner
Billings,MO
Summary
Dynamic small business owner with a proven track record at The Longhorn Hippie Co., & Whiskey & Lace Outfitters excelling in customer relations and operations & warehouse management.
Successfully increased customer satisfaction through innovative marketing strategies and relationship building, while negotiating contracts that reduced costs significantly. Skilled in business development and team motivation, driving growth and efficiency.
Knowledgeable with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability.
Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.
Experienced in leading and supervising operational and sales teams.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Owner
The Longhorn Hippie Co.
07.2000 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Expanded business into new markets, cond
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Buffalo High School
Buffalo, MOSkills
- Customer relations
- Small business management
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Marketing
- Business development
- Sales management
Timeline
Owner
The Longhorn Hippie Co.
07.2000 - Current
High School Diploma -
Buffalo High School
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