Emma-Lee Dorman
St. George
Summary
Motivated and adaptable professional with a strong work ethic and a passion for learning. Skilled at tackling challenges, setting and achieving goals, and finding effective solutions to problems. Excels in building connections with new people and thrives in collaborative environments. Recognized for being responsible, accountable, and willing to go above and beyond to ensure success. Currently focused on gaining valuable work experience while strengthening professional and personal relationships.
Overview
6
6
years of professional experience
Work History
Medical Assistant and Receptionist
Dermatology Clinic of Southern Utah
03.2025 - 08.2025
- Assisted in patient intake procedures, ensuring accurate data collection and documentation.
- Supported medical staff by preparing examination rooms and sterilizing instruments.
- Learned to perform basic laboratory tests and administer medications under supervision.
- Managed appointment scheduling, improving patient flow and reducing wait times.
- Inputting, logging, and running patient insurance at check-in.
- Provided patient education on health maintenance and medication management guidelines.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor skin surgeries, including preparing operating room and sterilizing instruments.
- Obtained Dermatology Tech certification.
- Scribed treatment regimens, medication instructions, and diagnosis notes during patient appointments.
Bicycle Salesman and Technician
Al's Sporting Goods
02.2024 - 03.2025
- Engaged customers to identify needs and recommend suitable sporting goods solutions.
- Specialized in knowledge of bicycle mechanics and components to ensure proper fit for customers.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized inventory displays for improved visibility and accessibility of products.
- Assisted in restocking shelves and managing inventory levels to support operational efficiency.
- Set up and adjusted ski and snowboard equipment according to customer weight and experience.
- Managed inventory and leasing of snow sport rental equipment.
- Participated in training sessions to stay informed about new products and industry trends.
Sales Associate and Cashier
Dino Dash Carwash
02.2023 - 03.2024
- Provided knowledgeable answers to customer inquiries about car cleaning products and promotions.
- Supported training of new associates on operational procedures and customer service techniques.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepped, sprayed, and scrubbed customer cars to a satisfactory level.
- Cleaned parking lot area regularly including vacuums, trash canisters, landscaping, and windows.
Car Wash Panel Installer
MVP Supply LLC.
02.2019 - 11.2023
- Installed various types of panels, ensuring precision and quality standards were met.
- Collaborated with team members to optimize installation processes and improve workflow efficiency.
- Trained new employees on installation techniques and safety protocols to enhance team performance.
- Conducted regular inspections of installed panels to identify and rectify any discrepancies or defects.
- Utilized power tools and machinery safely while adhering to workplace safety regulations consistently.
- Streamlined installation processes for faster project completion and client satisfaction.
- Caulked and smoothed out cosmetic scratches and and cracks in panels.
Graphic Designer Intern
Think Real Estate
01.2023 - 05.2023
- Developed visual concepts for marketing materials, enhancing brand identity and engagement.
- Collaborated with team members to create cohesive designs for digital platforms and print media.
- Assisted in producing graphics for social media campaigns, increasing audience interaction and reach.
- Utilized Adobe Creative Suite tools to design high-quality layouts and illustrations efficiently.
- Gathered client feedback, making necessary revisions to ensure satisfaction with final deliverables.
- Participated in brainstorming sessions, contributing innovative ideas that enhanced overall project outcomes.
- Delivered unique logo designs that effectively communicated brand messages and elevated corporate identities.
- Filmed and edited customer YouTube video advertisements.
Assistant Merchandiser
Red Rock Bicycle Co.
10.2021 - 02.2023
- Developed and maintained detailed product catalogs for accurate inventory management.
- Coordinated seasonal merchandising strategies to enhance visual presentation in stores.
- Assisted in creating purchase orders and tracking inventory levels for accuracy.
- Trained junior staff on merchandising standards and best practices for operational efficiency.
- Led cross-functional meetings to align merchandising efforts with marketing initiatives.
- Developed strong relationships with store managers to gather feedback on merchandise mix and address specific needs or concerns promptly.
- Improved visual displays with creative arrangements, enhancing overall store presentation and driving customer engagement.
- Unboxed large delivery shipments and added them to store inventory logs.
Warehouse Manager
MVP Supply, LLC.
10.2019 - 10.2022
- Oversaw daily warehouse operations, ensuring inventory accuracy and timely order fulfillment.
- Coordinated inventory management using ERP systems to optimize stock levels and minimize waste.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Unboxed large shipment orders and organized them according to pre-planned layouts.
- Cleaned and refilled jugs of warehouse products.
- Shipped out large orders of chemicals and cleaning equipment.
Education
Associate of Science - General Studies
Utah Tech University
St. George, UT12-2025
High School Diploma -
Desert Hills High School
St. George05-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Data entry
- Procedure assistance
- Specimens collection and processing
- Professionalism and ethics
- Insurance verification
- Adobe suite competence
- Microsoft suite competence
- Attention to detail
Timeline
Medical Assistant and Receptionist
Dermatology Clinic of Southern Utah
03.2025 - 08.2025
Bicycle Salesman and Technician
Al's Sporting Goods
02.2024 - 03.2025
Sales Associate and Cashier
Dino Dash Carwash
02.2023 - 03.2024
Graphic Designer Intern
Think Real Estate
01.2023 - 05.2023
Assistant Merchandiser
Red Rock Bicycle Co.
10.2021 - 02.2023
Warehouse Manager
MVP Supply, LLC.
10.2019 - 10.2022
Car Wash Panel Installer
MVP Supply LLC.
02.2019 - 11.2023
Associate of Science - General Studies
Utah Tech University
High School Diploma -
Desert Hills High School