Emma Long
Mound City,MO
Summary
Dynamic retail professional with a proven track record at Victoria's Secret & PINK, excelling in staff training and inventory management. Recognized for enhancing customer engagement through innovative merchandising strategies and fostering a collaborative team environment. Strong problem-solving abilities and attention to detail drive operational success and sales growth.
Professional with strong background in retail management, adept at driving sales and ensuring customer satisfaction. Skilled at team leadership, inventory control, and strategic planning. Known for adaptability, reliability, and results-driven approach. Strong interpersonal skills and customer-focused mindset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Retail Manager
American Eagle Outfitters, Inc
06.2024 - 02.2025
- Led team in achieving sales goals through effective staff training and performance management.
- Developed and implemented visual merchandising strategies to enhance customer engagement and drive foot traffic.
- Streamlined inventory management processes, improving accuracy and reducing stock discrepancies.
Retail Manager
Victoria's Secret & PINK
06.2023 - 06.2024
- Directed daily operations to enhance customer service and increase sales performance.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Trained and mentored team members to improve product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Teacher’s Assistant
Mound City High School
08.2021 - 05.2022
- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Supported classroom management by fostering a positive learning environment for diverse student needs.
- Collaborated with educators to adapt instructional materials for students with varying abilities.
- Monitored student progress and provided feedback to teachers for tailored academic support.
Volunteer
Meals on Wheels
08.2018 - 05.2022
- Collaborated with team members to distribute resources effectively during outreach programs.
- Adapted quickly to various roles within the team, enhancing overall event efficiency.
- Assisted with special events and programs.
Volunteer
FFA
08.2018 - 05.2020
- Assisted in organizing community events to promote local engagement and support initiatives.
- Maintained accurate records of volunteer hours and contributions for organizational reporting.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Psychology
Kansas State University
Manhattan, KS12-2025
High School Diploma -
Mound City R-2 High School
Mound City, MO05-2022
Skills
- Multitasking proficiency
- Staff training and development
- Delegation and supervision
- Scheduling and time management
- Microsoft forms
- Attention to detail
- Computer skills
- Organizational skills
- Active listening
- Verbal communication
- Problem resolution
- Friendly, positive attitude
- Problem-solving
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Assistant Retail Manager
American Eagle Outfitters, Inc
06.2024 - 02.2025
Retail Manager
Victoria's Secret & PINK
06.2023 - 06.2024
Teacher’s Assistant
Mound City High School
08.2021 - 05.2022
Volunteer
Meals on Wheels
08.2018 - 05.2022
Volunteer
FFA
08.2018 - 05.2020
Bachelor of Science - Psychology
Kansas State University
High School Diploma -
Mound City R-2 High School