Emma Mahoney
Grand Island,NY
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
1
1
year of professional experience
Work History
Medical Receptionist/Chiropractic Assistant
Notaro Chiropractic
Grand Island, NY
04.2023 - Current
- Maintained confidentiality of patient information according to HIPAA regulations.
- Greeted and checked in patients, updating patient information in computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Performed data entry tasks related to billing and collections procedures.
- Answered phones promptly and directed calls appropriately.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Straightened up waiting room to maintain neat and organized space.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Education
Some College (No Degree) - English
University At Buffalo
BuffaloSkills
- HIPAA Compliance
- Payment Collection
- Insurance Verification
- Medical Billing
- Billing support
- Excellent customer service and conflict resolution
- Critical Thinking
- Social Perceptiveness
- Dependable and Responsible
- Analytical and Critical Thinking
- Clerical Support
- Communication
- Self-Directed
Timeline
Medical Receptionist/Chiropractic Assistant
Notaro Chiropractic
04.2023 - Current
Some College (No Degree) - English
University At Buffalo
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