Summary
Work History
Education
Skills
Volunteering
Timeline
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Emma Malaczewski

Aurora,OH

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Work History

Retail Sales Associate

Spirit Halloween LLC
Bainbridge, OH
08.2023 - 08.2023
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Handled returns and exchanges according to company policies.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Baker

Crumbl Cookies
Solon, OH
03.2023 - 07.2023
  • Adhered to company policies regarding storage, handling and preparation of food items.
  • Checked dough for proper consistency, adding more flour if needed.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Combined ingredients by hand and with electric mixing equipment.
  • Inspected finished products before packaging them up for sale.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Met with customers to discuss needed bakery items and take orders.
  • Followed food safety guidelines while preparing all food items.
  • Maintained temperature, sweep and sanitation logs to document proper conditions.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Set ovens to appropriate temperatures to pre-heat.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Twinsburg High School
Twinsburg, OH
05-2024

Some College (No Degree) - Criminal Justice

Bowling Green State University
Bowling Green, OH

Skills

  • Department reset
  • Customer engagement
  • Backroom organization
  • Display setup
  • Teamwork
  • Teamwork and collaboration
  • POS system operations
  • Customer service
  • Problem-solving
  • Professional appearance
  • Stocking and receiving
  • Flexible schedule
  • Computer skills
  • Multitasking Abilities
  • Relationship building
  • Time management
  • Decision-making

Volunteering

  • Humane Society of Summit County, Shelter Volunteer(August 2023-December 2023)
  • Akron Food Pantry, Volunteer (November 2023-January 2024)
  • Nestles- Import/export specialist shadowing experience(April 2024- March 2024)
  • Court Room Shadow Day, Shaker Heights Municipal Court. (November 2024)

Timeline

Retail Sales Associate

Spirit Halloween LLC
08.2023 - 08.2023

Baker

Crumbl Cookies
03.2023 - 07.2023

High School Diploma -

Twinsburg High School

Some College (No Degree) - Criminal Justice

Bowling Green State University

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Emma Malaczewski