Emma Matott
Spring Hill
Summary
Dynamic Surgical Referral Specialist with proven expertise at Mariner Surgery Center in streamlining referral processes and enhancing patient care coordination. Skilled in insurance verification and data entry, I excel in multitasking and maintaining patient confidentiality, ensuring timely appointments and clear communication between providers. Committed to improving operational efficiency and patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Surgical Referral Specialist
Mariner Surgery Center
02.2022 - Current
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for musculoskeletal procedures before scheduling clients.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
Education
Associate of Science - Medical Billing And Coding
Keiser University
New Port Richey, FL05-2023
High School Diploma -
Palatka High School
Palatka, FL05-2020
Skills
- Insurance verification
- Data entry proficiency
- Medical terminology
- Following up with patients
- Schedule coordination
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Patient confidentiality
- Surgical procedures
- Procedure authorization
Certification
Microsoft PowerPoint, Word, and Excel Certification.
Timeline
Surgical Referral Specialist
Mariner Surgery Center
02.2022 - Current
Associate of Science - Medical Billing And Coding
Keiser University
High School Diploma -
Palatka High School
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