Emma Mendoza

Driven Assistant Manager with a proven track record at Jasmines Crochet Shop, enhancing customer satisfaction and streamlining operations for better efficiency. Expert in money handling and staff training, significantly reducing cash discrepancies. Excelled in fostering team motivation and maintaining high service standards, ensuring a positive shopping environment.

ASEZ WAO

July 2023 to Present

Organized and Led Meetings: Arranged and conducted meetings with senators to discuss award ceremonies, ensuring successful collaboration and recognition events.

Coordinated Park Cleanups: Worked with the City of San Jose to organize park cleanups and volunteer services, engaging over [specific number] volunteers in environmental stewardship activities.

Event Coordination: Managed arrangements with the City of San Jose for ASEZ WAO musicians and media crew to perform at a city award ceremony, ensuring smooth execution and entertainment for [specific number] attendees.

Park Adoption and Maintenance: Facilitated the adoption and maintenance of local parks with city officials, overseeing volunteer activities to ensure consistent upkeep and beautification.

Media Relations: Liaised with local news stations to cover cleanup events and sent press releases to local newspapers, securing media coverage and increasing public awareness and participation.

WeLoveU Foundation,

Visalia ,CA July 2023 – Present

IT Field Support

Conducting user training sessions to enhance end-user skills and familiarity with IT systems.

Creating user manuals and documentation for reference.

Cultivating positive client relationships by delivering exceptional IT support and service.

Acting liaison between clients and IT departments, ensuring effective communication.

Maintaining detailed records of service requests, resolutions, and equipment inventory.

Providing on-site technical support to end-users, diagnosing and resolving hardware and software issues promptly