Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
Hi, I’m

Emma Molina

Los Angeles,CA

Summary

Offering friendly demeanor and genuine interest in making guests feel welcome and valued. Brings aptitude for quickly learning customer service protocols and effective communication techniques. Ready to use and develop interpersonal and problem-solving skills in a Guest Service role.

Overview

4

Years of experience

Work History

CRYPTO.COM Arena

Guest Service Representative
07.2023 - Current

Job overview

  • Assisting guests with entering the building whether it is through greeting them or scanning tickets
  • Helping to resolve any ticketing issues and directing them to their seats or any amenities we offer
  • Communicating with guests on where their seats are as well as making sure all guests are acting appropriately and safely in the venue

Ochoa Family Daycare

Caregiver
06.2021 - 05.2023

Job overview

  • Utilize customer service by assisting parents with information, needs, and concerns
  • Resolved complaints from parents and used interpersonal skills to ensure parents' satisfaction

Education

Pierce College
, Woodland Hills, CA

Associate of Science from Pre Veterinary
06-2027

Downtown Magnets High School
, Los Angeles, CA

Diploma
06.2020

Skills

  • Bilingual (English/Spanish)
  • Complaint handling
  • Multitasking Abilities
  • Energetic team member
  • Cheerful outlook
  • Goal oriented
  • Customer service
  • Guest accommodations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeGig Work

Work Location

On-Site

Important To Me

Flexible work hours

Timeline

Guest Service Representative

CRYPTO.COM Arena
07.2023 - Current

Caregiver

Ochoa Family Daycare
06.2021 - 05.2023

Downtown Magnets High School

Diploma

Pierce College

Associate of Science from Pre Veterinary

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Emma Molina