Emma Mone
Norco,CA
Summary
Organized administrative professional with front desk receptionist and caregiving experience supporting clients in fast-paced settings. Brings strong customer service, phone etiquette, office organization, confidentiality, and careful handling of sensitive information, along with Microsoft Word and Microsoft 365 experience. Ready to provide dependable support and a welcoming client experience in a collaborative office.
Overview
4
4
years of professional experience
Work History
Caregiver
Desire Homecare
Riverside, California
06.2026 - Current
- Provide dependable, compassionate assistance while respecting clients' privacy, dignity, and individual needs.
- Communicated professionally and patiently with clients, ensuring appropriate boundaries and confidentiality.
- Manage daily responsibilities with attention to detail, reliability, and care.
- Adapt to changing needs and priorities while remaining calm and professional.
- Build trust through respectful communication, consistency, and responsible handling of sensitive personal information.
Front Desk Receptionist
All American Diesel Services / All American Towing
Orange, California
03.2023 - 07.2026
- Answered incoming calls and greeted visitors while keeping reception area professional and welcoming.
- Welcomed customers, responded to questions, and routed inquiries to correct staff members.
- Supported front desk operations and daily administrative tasks to help business run smoothly.
- Kept reception area organized, neat, and professional.
- Facilitated communication by coordinating messages between technicians, drivers, and customers. between technicians, drivers, and customers
- Communicated clearly with customers and staff while balancing multiple responsibilities.
- Handled customer details and business communications with care and privacy.
- Built customer service, problem-solving, and organizational skills in fast-paced work environment.
Education
Criminal Justice
Riverside Community College
Riverside, CA07-2026
High School Diploma -
Norco Highschool
06-2026
Skills
- Front desk and reception operations
- Customer service and professional telephone etiquette
- Verbal and written communication
- Organization and attention to detail
- Multitasking and prioritization
- Confidentiality
- Professional client interaction
- Introductory human resources (HR) knowledge
- Proficient with Word, familiar with Microsoft 365
Timeline
Caregiver
Desire Homecare
06.2026 - Current
Front Desk Receptionist
All American Diesel Services / All American Towing
03.2023 - 07.2026
Criminal Justice
Riverside Community College
High School Diploma -
Norco Highschool