KRYSTA ISOVITSCH
NEW KENSINGTON,PA
Summary
Professional administrative specialist with keen eye for detail and exceptional organizational skills. Successfully managed office operations and facilitated smooth communication between departments, ensuring seamless workflow. Renowned for reliability, adaptability, and fostering collaborative team environment.
Experienced with managing front office operations and providing administrative support. Utilizes organizational skills and effective communication to enhance office efficiency. Track record of maintaining welcoming atmosphere and delivering exceptional client service.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Pioneer Foot Care
Gibsonia, PA
10.2025 - 04.2026
- Managed multi-line phone system to efficiently direct calls and inquiries.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Processed patient intake forms, ensuring accuracy and compliance with privacy regulations.
- Maintained organized front desk area, enhancing overall office efficiency and professionalism.
- Provided exceptional customer service, addressing patient concerns and building rapport.
- Collaborated with healthcare professionals to enhance communication and improve patient care experiences.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Front Office Administrator
Summit Psychological Services
Pittsburgh, PA
07.2023 - 10.2025
- Maintained confidentiality by handling sensitive documents.
- Scheduled follow-up appointments.
- Collected copay payments for appointments.
- Provided clear communication.
- Managed multi-line phone system.
- Built relationships with existing clients.
- Assisted dissatisfied clients.
- Trained staff on new software tools.
- Demonstrated strong problem-solving skills.
- Experience in Microsoft teams, outlook, Word, Excel, and DocuSign programs
- Triaged incoming calls from patients.
Flooring Technician
SEC Hardwood Services
Natrona Heights, PA
01.2016 - 04.2021
- Installed laminate flooring.
- Installed premium hardwood flooring.
- Installed water-resistant specialty flooring.
- Executed custom flooring installations.
- Ensured projects adhered to company standards.
Education
High School - undefined
Commonwealth Charter Academy
Harrisburg, PA01-2019
Skills
- Calendar management and scheduling
- Customer service excellence
- Confidential Document Handling
- Multi-line phone system management
- Front Desk Reception Operations
- Attention to Detail
- Problem-solving and critical thinking
- Process improvement strategies
- Appointment Scheduling Software
- Strong organizational skills
- Time management
- Office supply inventory control
- Conflict resolution
- Fast learner with new technology systems
- Ability to work independently
- Professional email correspondence
Timeline
Front Desk Receptionist
Pioneer Foot Care
10.2025 - 04.2026
Front Office Administrator
Summit Psychological Services
07.2023 - 10.2025
Flooring Technician
SEC Hardwood Services
01.2016 - 04.2021
High School - undefined
Commonwealth Charter Academy