Emma Morris
Rocksprings,TX
Summary
I would describe myself as a compassionate and responsible individual with four years of babysitting experience and a strong background in youth development through nine years of 4-H, where I showed goats, lambs, and horses along with participating in livestock judging and horse quiz bowl. I was an enthusiastic participant in 4-H camp for nine years and an active contributor to community service through five mission trips with the Methodist Church as well as leading Vacation Bible School for the children. I participated in rodeo and stock show all through my childhood, I possess a deep passion for animals and equestrian activities. I have experience in various fields and I am committed to fostering positive relationships and making a meaningful impact in all community, professional, and outdoor settings.
Overview
5
5
years of professional experience
Work History
Cashier
Lowe’s Market
Rocksprings, TX
06.2024 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or EBT/WIC.
- Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Associate
Dillard's
San Angelo, Texas
08.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
Hostess/Restaurant Server
Horseshoe Bay Resort
Horseshoe Bay, TX
04.2023 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Ensured that all food orders were accurate before sending them to kitchen staff for preparation.
Crew Member
Freebirds World Burrito
Austin , TX
10.2022 - 04.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
- Prepared food items such as burritos, burrito bowls, salads and quesadillas .
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
Food Runner
Wakepoint LBJ
Kingsland, Texas
12.2021 - 09.2022
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
Waitress
Stonewalls Pizza, Wings, nd Things
Llano, Texas
11.2019 - 04.2020
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
James Madison High School
Norcross, GA05-2023
Skills
- Drawer balancing
- Customer Service
- Product Recommendations
- Payment Processing
- Returns processing
- ID Verification
- Cash Handling
- POS Systems
- Conflict Resolution
- Organizational abilities
- Cleaning and sanitizing
- Time management skills
- Merchandise Restocking
- Upselling
- Reservation Management
- Menu knowledge
- Order Taking
- Table Setting
- Safe Food Handling
- Supply Restocking
- Guest Engagement
- Menu Memorization
Timeline
Cashier
Lowe’s Market
06.2024 - 09.2024
Sales Associate
Dillard's
08.2023 - 05.2024
Hostess/Restaurant Server
Horseshoe Bay Resort
04.2023 - 08.2023
Crew Member
Freebirds World Burrito
10.2022 - 04.2023
Food Runner
Wakepoint LBJ
12.2021 - 09.2022
Waitress
Stonewalls Pizza, Wings, nd Things
11.2019 - 04.2020
High School Diploma -
James Madison High School