Emma Novak
San Diego,CA
Summary
Hardworking waiter with seven years of experience and solid background in the food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
2
2
years of professional experience
Work History
Waitress
Georges at the Cove
La Jolla, CA
12.2022 - Current
- Proven record of delivering high-quality service while maintaining customer attention and satisfaction Address guest concerns and resolve issues efficiently
- Greeted customers, placed orders and followed up throughout meal service to ensure satisfaction
- Manage closing duties, restocking of items and proper set up of the restaurant.
Concession Manager / Waitress
Chautauqua Dining Hall
Boulder, CO
05.2021 - 12.2022
- Developed and implemented banquet food safety procedures
- Maintained daily records of inventory and sales
- Performed cash handling duties such as making change, balancing the register drawers, and reconciling credit card receipts
- Managed staff scheduling to ensure adequate coverage during peak hours.
Waitress
Herringbone
La Jolla, CA
05.2022 - 08.2022
- Excelled in a fine dining restaurant
- Effectively served and interacted with guests at a fast pace while maintaining first class service
- Manage lead training duties and was the designated trainer.
Education
Environmental Design -
University of Colorado Boulder
Skills
- I am enthusiastic about customer service and believe in creating a positive and inclusive environment I can manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress
Georges at the Cove
12.2022 - Current
Waitress
Herringbone
05.2022 - 08.2022
Concession Manager / Waitress
Chautauqua Dining Hall
05.2021 - 12.2022
Environmental Design -
University of Colorado Boulder
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