Emma O’Neil
Bel Air,MD
Summary
During High School I maintained honor roll while working and running both cross country and track. Post graduation I have decided to further continue my education at Harford Community College, I recently got accepted into their nursing program. I am CPR and First aid certified for infants, children, and adults.
Overview
7
7
years of professional experience
Work History
Sales Associate
Charm City Run
06.2023 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participate in training groups to stay involved in the running community.
Baby Sitter
Self Employed
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
- CPR and first aid certified since February of 2025
Dog Sitter
Self Employed
01.2018 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
Front of House Employee
Chick Fill A
12.2021 - 03.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
Education
Associate Degree In Nursing - Nursing
Harford Community College
Bel Air, MDDiploma - General Studies
Patterson Mill High School
Bel Air, MD05.2023
Skills
- Communication
- Problem-Solving
- Quick and critical thinking
- Creativity
- Attention to detail
- Punctuality
Additional Information
References Upon request!
Timeline
Sales Associate
Charm City Run
06.2023 - Current
Front of House Employee
Chick Fill A
12.2021 - 03.2023
Baby Sitter
Self Employed
01.2019 - Current
Dog Sitter
Self Employed
01.2018 - Current
Associate Degree In Nursing - Nursing
Harford Community College
Diploma - General Studies
Patterson Mill High School
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