Emma Orfanos
Boston,MA
Summary
Results-driven professional with expertise in business development, lab operations, and safety management. Skilled in sales pipeline management, compliance oversight, onboarding, and event coordination. Experienced in SEO, content creation, and marketing strategies to drive growth and engagement. Excels in operational efficiency and stakeholder relationship management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager of Business Development
Labshares
Newton, MA
04.2024 - Current
- Drove sales efforts, including lead generation, discovery calls, tours, proposals, contract negotiations, and KPI reporting.
- Collaborated with the VP of Growth to revamp sales materials, enhance ICPs, and maintain branding consistency.
- Transitioned SEO in-house, authored optimized content, and led a comprehensive website overhaul.
- Managed CRM platforms (HubSpot, Airtable, ZoomInfo), and oversaw social media, press releases, and promotional videos.
- Coordinated member onboarding/off-boarding processes, and promoted referral programs to foster growth.
- Planned and executed high-profile events (150+ attendees), biotech conferences, and community outreach initiatives.
- Built relationships with influencers and served as a liaison for compliance and operational support.
- Organized internal surveys, charity drives, and events to enhance member engagement and satisfaction.
Manager of Laboratory and Safety Ops
Labshares
Newton, MA
01.2023 - 01.2024
- Managed equipment maintenance, hazardous materials inventories, and chemical waste disposal for compliance and safety.
- Coordinated annual safety training, and maintained emergency procedures with regular updates for new members..
- Led onboarding processes, including access setup (badges, Skedda, Teams), and biosafety training.
- Reviewed biosafety registrations, research protocols, and risk assessments with members and safety partners.
- Organized IBC meetings, lab walkthroughs, and presentations to ensure compliance, and improve safety practices.
- Oversaw lab space turnovers, and maintained records for safety equipment testing and calibration.
Laboratory Operations Associate
Labshares
Newton, MA
04.2022 - 12.2022
- Managed tenant onboarding, operational support, and space usage audits.
- Maintained lab and common areas, including inventory, waste, and equipment.
- Monitored gas levels, safety equipment, and hazardous material inventories.
- Delivered packages, received dry ice, and ensured compliance with DOT and IATA certifications.
Education
Bachelor of Science - Neuroscience/ Psychology
University of Massachusetts, Amherst
Amherst, MA06-2021
Skills
- Business Development and Sales Strategy
- Team Leadership and Training
- Digital Marketing and Content Creation
- Event Planning and Community Outreach
- Client Onboarding and Relationship Management
- Laboratory Operations and Safety Compliance
- Inventory Management and Process Improvement
Certification
Credentials of Readiness (CORe): Harvard Business School
Timeline
Manager of Business Development
Labshares
04.2024 - Current
Manager of Laboratory and Safety Ops
Labshares
01.2023 - 01.2024
Laboratory Operations Associate
Labshares
04.2022 - 12.2022
Bachelor of Science - Neuroscience/ Psychology
University of Massachusetts, Amherst
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