Emma Ortiz
Fairfield,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
General Store Manager
Velvet Cannabis
11.2023 - 04.2025
- Assured compliance was followed and enforced as set forth by Department of Cannabis Control
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Supervised and effectively trained 12+ employees to decrease process lags and boost productivity.
- Achieved consistent budget targets with optimal expense controls
Inventory Manager
Velvet Cannabis
06.2021 - 10.2023
- Starting as an inventory technician, and promoted to inventory manager, I strengthened inventory processes to balance supply needs with space limitations while keeping salesfloor stocked efficiently and accurately
- Collaborated with purchasing to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, brand, and strain type.
- Built and nurtured positive working relationships with vendors and suppliers.
Store Operations Team Leader
Target
05.2017 - 05.2021
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Trained and developed a diverse team
- Produced detailed reports outlining performance against benchmarks.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Food and Beverage Team Leader
Target
02.2013 - 04.2017
- While holding a Food Safety Certification, I oversaw the Food & Beverage operations within the store, ensuring smooth execution, including replenishment, inventory management, food safety, and guest experience
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures.
- Upheld and maintained all food safety requirements, as well as federal, state, and local laws related to adult beverages.
Education
High School Diploma -
San Lorenzo High School
San Lorenzo, CASkills
- Staff management
- Excellent customer service
- Revenue generation
- Operations oversight
- Scheduling and Payroll
- Inventory oversight
- Operations management
- Store operations
- Team building
Timeline
General Store Manager
Velvet Cannabis
11.2023 - 04.2025
Inventory Manager
Velvet Cannabis
06.2021 - 10.2023
Store Operations Team Leader
Target
05.2017 - 05.2021
Food and Beverage Team Leader
Target
02.2013 - 04.2017
High School Diploma -
San Lorenzo High School
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