Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Ortiz

Mesquite,TX

Summary

Developed leadership and strategic planning skills in a collaborative and dynamic environment, looking to transition into a new field of healthcare. Demonstrates strong capabilities in team coordination and process improvement. Aims to leverage these skills to contribute effectively in a new role.

Overview

2
2
years of professional experience
3
3
Certification

Work History

Team Lead

Chick-fil-A
05.2022 - 02.2025
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked at different stations to provide optimal coverage and meet production goals.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Education

Bachelor of Science - Nursing

Texas Woman's University
Denton, TX
05-2028

High School Diploma -

Mesquite High School
Mesquite, TX
05-2024

Skills

  • Attention to detail
  • Conflict resolution
  • Performance improvement
  • Time management
  • Compassion and empathy

Certification

  • CNA - Certified Nurse Assistant
  • CPCT/A - Patient Care Technician/Assistant
  • BLS/CPR License

Timeline

Team Lead

Chick-fil-A
05.2022 - 02.2025

Bachelor of Science - Nursing

Texas Woman's University

High School Diploma -

Mesquite High School

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Emma Ortiz