Summary
Overview
Work History
Education
Skills
Timeline
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Emma Owens

Summary

Dedicated barista with a strong focus on customer service, time management, and problem-solving. Excels in fast-paced environments while maintaining a friendly demeanor and delivering high-quality beverage experiences.

Overview

3
3
years of professional experience

Work History

Barista

Scooter's Coffee
Palestine
08.2023 - 06.2026
  • Delivered exceptional customer service by accurately taking orders and providing tailored product recommendations.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Prepared high-quality beverages following Scooter's Coffee recipes and standards.
  • Processed cash register transactions with precision during peak service hours, ensuring a seamless customer experience.
  • Worked with team members to streamline workflow during busy periods, enhancing overall service efficiency.
  • Maintained cleanliness and organization of the coffee bar and seating areas.
  • Assisted in training new baristas on equipment use and customer service protocols.
  • Stocked supplies and monitored inventory levels to ensure availability of products.

Education

High School Diploma -

Westwood High School
Palestine, TX
05-2025

Associate of Applied Science - Diagnostic Medical Sonography

Tyler Junior College
Troup, TX
05-2026

Skills

  • Customer service
  • Product upselling
  • Team collaboration
  • Efficiency improvement
  • Time management
  • Decision-making
  • Problem solving
  • Cleanliness
  • Friendly and outgoing

Timeline

Barista

Scooter's Coffee
08.2023 - 06.2026

High School Diploma -

Westwood High School

Associate of Applied Science - Diagnostic Medical Sonography

Tyler Junior College
Emma Owens