Outside of work I enjoy being outside and doing brazillian juijitsu
Emma Parker
Bradenton,FL
Summary
Dynamic professional with extensive experience in the restaurant industry. Skilled in POS operations, team collaboration, and maintaining high standards of cleanliness. Committed to delivering exceptional customer service and ensuring compliance with health and safety regulations.
Overview
6
6
years of professional experience
Work History
Server
RJ Gators
Bradenton, FL
02.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Communicate with hosts, and kitchen staff to prepare for and serve customers.
- Take orders from customers in an accurate and timely manner.
- Maintain cleanliness and organization of the dining area and tables.
- Resolved customer complaints to ensure high satisfaction levels and repeat business.
- Operate a POS terminal to input orders, split bills, and calculate totals
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Perform opening and closing duties such as setting up the dining area, restocking supplies.
- Follow health safety guidelines when preparing and serving food products.
Host/ Food Runner
Beach House
Anna Maria, FL
12.2024 - 03.2025
- Managed reservations using the restaurant's booking system.
- Greeted guests promptly upon arrival, and gathered information to seat groups or place them on a waitlist
- Provided customers with accurate wait times and monitored waiting list.
- Trained new hosts according to company protocols.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Ensured compliance with health and safety regulations within the restaurant.
Server
Danny's Pizzaria
Bradenton, FL
04.2024 - 12.2024
- Served food and beverages promptly to enhance guest experience.
- Maintained cleanliness and organization of dining area and tables.
- Operated POS terminals to input orders, split bills, calculate totals, and process payments
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Hostess/ Server
Joey D's Pizzeria
Bradenton, FL
03.2021 - 04.2024
- Greeted and seated guests promptly upon arrival.
- Took food and drink orders accurately from customers.
- Served food and drinks promptly to tables, ensuring accuracy and presentation.
- Trained new hosts according to company protocols.
House Cleaner
Anna Maria Island Dream Inn
Anna Maria, FL
05.2023 - 08.2023
- Cleaned and sanitized guest rooms to maintain high hygiene standards.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Collaborated with maintenance team to report facility issues promptly.
- Adhered to daily cleaning schedules and adjusted schedules based on demand.
- Managed inventory of cleaning supplies and notified management of shortages.
- Managed laundry operations, ensuring timely washing and folding of linens.
- Interacted pleasantly with clients and guests when performing daily duties.
Hostess
Denises Beach Way Cafe
Bradenton, FL
10.2020 - 03.2021
- Greeted and seated guests promptly upon arrival.
- Answered phone inquiries to record takeout orders and respond to service questions.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Ensured compliance with health and safety regulations within the restaurant.
Education
Associate of Arts - Health Sciences
State College of Florida
Bradenton, FL05-2026
High School Diploma -
Manatee Highschool
Bradenton, FL05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Health and safety compliance
- Conflict resolution
- Food safety
- POS system operations
Interests
Timeline
Server
RJ Gators
02.2025 - Current
Host/ Food Runner
Beach House
12.2024 - 03.2025
Server
Danny's Pizzaria
04.2024 - 12.2024
House Cleaner
Anna Maria Island Dream Inn
05.2023 - 08.2023
Hostess/ Server
Joey D's Pizzeria
03.2021 - 04.2024
Hostess
Denises Beach Way Cafe
10.2020 - 03.2021
Associate of Arts - Health Sciences
State College of Florida
High School Diploma -
Manatee Highschool