EMMA PETROVA
Bristow,VA
Summary
Dynamic professional with experience in educational support and legal billing. Demonstrates adaptability and strong communication skills in fast-paced environments. Eager to contribute to team objectives and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Law Billing Clerk
The Burton Law Firm, LLC
Remote
10.2025 - Current
- Prepared and reviewed client invoices with Clio and LawPay, ensuring timely delivery and clarity
- Verified accuracy of billable time and expenses to maintain billing integrity
- Communicated with attorney, staff, and clients to resolve issues and clarified billing inquiries
- Contacted clients regarding overdue invoices to negotiate payment arrangements.
- Interacted with Spanish-speaking clients to clarify billing inquiries and enhance service satisfaction
Student Success Coach
Lawrence E. Boone Elementary School
Washington, District of Columbia
08.2025 - Current
- Delivered 1:1 and small-group literacy interventions to 3 groups of 2-5 students; improving reading comprehension, vocabulary, and literacy skills
- Supported students across varying reading levels, enhancing classroom engagement and individualized learning
- Provided targeted academic support by reinforcing writing practices and literacy support
- Tracked and analyzed student data to identify literacy gaps, collaborating with teachers to implement targeted interventions
- Provided individualized accommodations for students with IEPs, 504 plans, and English language learners, promoting equitable access to learning opportunities
Peer Academic Advisor
George Mason University
Fairfax, Virginia
08.2024 - 07.2025
- Assisted prospective, current, and transfer students with personalized schedules based on their academic program(s) and personal life, offered recommendations and solutions
- Advised students on programs offered by the Schar School and George Mason University to support future career goals
- Counseled students on meeting their degree requirements.
- Provided guidance and support to students facing personal challenges and referred them to appropriate University services that Mason offers
Undergraduate Learning Assistant
George Mason University
Fairfax, Virginia
08.2024 - 12.2024
- Conducted bi-weekly office hours to provide targeted support and address student questions
- Facilitated discussions on online boards to promote deeper understanding of course material
- Created spreadsheets to track and analyze students' comprehension based on discussion board interactions
- Provided support to students in/out of the classroom
Corps Member
Camp Mendocino
Fort Bragg, California
05.2023 - 08.2023
- Role as a Service-Learning Initiator: Coordinated and facilitated group meetings
- Ensured corps members remained focused on previously set goals
- Conducted in-depth research about the region corps members were volunteering in
- Fostered a safe space for corps members
- Corps Member: Maintained and cleared trails at camp
- Assisted cooks by making breakfast, lunch, and dinner for more than 100 children
- Felled several trees for fire mitigation
- Repaired irrigation system, including clearing out debris to ensure safe space for children to play in
- Served as an AmeriCorps member, engaging in community service initiatives.
Seasonal Associate
Bath & Body Works
Manassas, Virginia
09.2022 - 01.2023
- Ensured a safe and friendly space for customers upon entry
- Prioritized customer satisfaction by listening and directing them to products they would be interested in
- Replenished and stocked merchandise in a timely fashion while tending to customers in the area
- Assisted customers with questions
Education
PUBLIC ADMINISTRATION -
GEORGE MASON UNIVERSITY
Fairfax, VA, USA05.2025
POLITICAL SCIENCE -
NORTHERN VIRGINIA COMMUNITY COLLEGE
VA, USA05.2023
Skills
- Billing software
- Financial data entry
- Effective communication
- Conflict resolution
- Active listening skills
- Adaptability
Languages
Spanish
Professional
Timeline
Law Billing Clerk
The Burton Law Firm, LLC
10.2025 - Current
Student Success Coach
Lawrence E. Boone Elementary School
08.2025 - Current
Peer Academic Advisor
George Mason University
08.2024 - 07.2025
Undergraduate Learning Assistant
George Mason University
08.2024 - 12.2024
Corps Member
Camp Mendocino
05.2023 - 08.2023
Seasonal Associate
Bath & Body Works
09.2022 - 01.2023
PUBLIC ADMINISTRATION -
GEORGE MASON UNIVERSITY
POLITICAL SCIENCE -
NORTHERN VIRGINIA COMMUNITY COLLEGE