Emma Pety
Mount Pleasant ,MI
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Tim Hortons
01.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Supervised shifts with 150-250+ transactions from guests.
Education
High School Diploma -
Success Virtual Learning Centers of Michigan
Vestaburg, MI05-2024
Skills
- Employee training
- Safety awareness
- Workplace safety
- Strategic planning
- Training and mentoring
- Staff management
- Cash handling expertise
- Cash handling
- Staff motivation
- Organization
Certification
ServSafe - food safety certification program.
Languages
English
Full Professional
Interests
- Playing Sports
- Swimming
- Growing herbs, vegetables, or fruits in home gardens
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Watching Movies and TV Shows
- Baking
- Music
- Gym Workouts
- Blogging/Vlogging
- Strategy Games
Timeline
Shift Supervisor
Tim Hortons
01.2023 - Current
High School Diploma -
Success Virtual Learning Centers of Michigan
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