Emma Plevyak
Downingtown,PA
Summary
Dedicated worker with strong customer service skills and a focus on workplace safety. Experienced in maintaining cleanliness and training team members. Committed to delivering a positive customer experience and allowing for safe interactions as an employee between customers and coworkers.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Giant Food Stores
Exton, PA
07.2023 - 11.2025
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
Cashier
Dairy Queen
Exton, PA
04.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to enhance overall satisfaction.
- Collaborated with team members to streamline service delivery during peak hours.
- Monitored inventory levels, assisting in stock replenishment to minimize shortages.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Downingtown East High School
Downingtown, PASkills
- Customer service
- Active listening
- Cleaning duties
- Workplace safety
- Team collaboration
- Phone etiquette
Timeline
Bakery Worker
Giant Food Stores
07.2023 - 11.2025
Cashier
Dairy Queen
04.2022 - 07.2023
High School Diploma -
Downingtown East High School