Emma Prott
Marine,USA
Summary
Retail worker with solid experience in front-line customer service. Skilled in handling transactions, managing cash, and providing excellent customer interactions. Strong team collaborator focused on achieving results and adapting to changing needs. Reliable and efficient with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Front Counter Cashier
American Kolache
01.2021 - Current
- Effectively communicated with customers in person and over the phone.
- Monitored inventory levels at the front counter, coordinating restocking efforts as needed for smooth operations.
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Managed cash register operations, maintaining balanced drawers at the end of each shift.
Undergraduate Research and Creative Assistant
Southern Illinois University Edwarsville
08.2024 - 12.2025
- Collaborated with team members to ensure project milestones were met.
- Maintained laboratory equipment and ensured compliance with safety protocols.
- Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
- Presented research findings at university events, showcasing the value of undergraduate research efforts.
Peer-Led Team Learning (PLTL)
Southern Illinois University Edwarsville
08.2023 - 12.2023
- Assisted students in mastering complex topics through weekly tutoring sessions and interactive learning strategies.
- Provided constructive feedback on assignments, improving students' analytical skills and comprehension of biological principles.
- Attended weekly lesson plan meetings with the leading biology professor to understand material prior to teaching each week.
- Cultivated strong relationships with students, enhancing their confidence in the challenging subject matter.
Education
Master of Science - Environmental Technology And Assessment
Southern Illinois University, Edwardsville
Edwardsville, IL12-2027
Bachelor of Science - Environmental Toxicology
Southern Illinois University, Edwardsville
Edwardsville, IL12-2025
High School Diploma -
Triad High School
Troy, Illinois01.2022
Skills
- Google applications
- Time management
- Excellent customer service
- Effective communication over the phone
- Strong work ethic
- Training and mentoring
Timeline
Undergraduate Research and Creative Assistant
Southern Illinois University Edwarsville
08.2024 - 12.2025
Peer-Led Team Learning (PLTL)
Southern Illinois University Edwarsville
08.2023 - 12.2023
Front Counter Cashier
American Kolache
01.2021 - Current
Master of Science - Environmental Technology And Assessment
Southern Illinois University, Edwardsville
Bachelor of Science - Environmental Toxicology
Southern Illinois University, Edwardsville
High School Diploma -
Triad High School
Awards and Honors
URCA Research Assistants of the Semester Award - Fall 2025
Phi Eta Sigma National Honors Society: Fall 2022 - Fall 2025
SIUE Dean's List
Triad High School’s Excellence Award Winner: Science - February 2021
National Honors Society: Fall 2020 - Spring 2022
Spanish Honors Society: Fall 2021 - Spring 2022