Emma Ramsey
Lagrange,NC
Summary
Entry-level Food Runner and team player remains cool under pressure in fast pace kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, backs to-go and kitchen staff to deliver outstanding customer service to patrons. Communicates effectively to managers, kitchen, and fellow team members.
Overview
2
2
years of professional experience
Work History
Food Runner
Olive Garden - Darden Restaurants
10.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Answered customer questions about food and beverage items and assisted with menu selections.
Shift Leader
Coldstone Creamery
04.2021 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
No Degree - Criminal Justice
Campbell University
Buies Creek, NC05.2027
High School Diploma -
Wayne School of Engineering
Goldsboro05.2023
Skills
- Customer Service
- Self-Motivated
- Teamwork and Collaboration
- Artistic Creativity
Languages
German
Limited Working
Timeline
Food Runner
Olive Garden - Darden Restaurants
10.2021 - Current
Shift Leader
Coldstone Creamery
04.2021 - 09.2021
No Degree - Criminal Justice
Campbell University
High School Diploma -
Wayne School of Engineering
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