Emma Reelman
Harris Hospitality
MUSKEGON
4
years of professional experience
Dedicated server and bartender with exceptional customer service skills. Known for fostering positive guest engagement and maintaining a calm demeanor in fast-paced environments. Have been acknowledged many times for my very good work ethic.
Work History
Server and Bartender
4 Years 3 Months- Provided attentive customer service in fast-paced dining environment, enhancing guest satisfaction.
- Utilized in-depth menu knowledge to offer tailored recommendations, improving customer experience.
- Coordinated with kitchen staff to guarantee prompt and accurate order fulfillment, optimizing service flow.
- Delivered exceptional customer service in a high-volume dining environment.
- Delivered exceptional customer service in a high-volume dining environment.
- Seasonal summer restaurants.
Assistant Teacher
1 Year 7 Months- Assisted in classroom management, fostering a positive learning environment for diverse learners.
- Collaborated with lead teachers to assess student progress and adapt instructional strategies accordingly.
- Coordinated educational activities, integrating hands-on learning to support curriculum objectives.
- Supported individual student needs through personalized attention and tailored assistance during lessons.
- Organized classroom materials and resources, ensuring efficient use of space and supplies.
- Communicated effectively with parents regarding student performance and classroom events.
- Participated in professional development workshops to enhance teaching techniques and classroom engagement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Line Server
1 Year 6 Months- Streamlined workflow processes, enhancing speed of order fulfillment during peak hours.
- Prepared and assembled food orders efficiently based on customer specifications.
- Provided exceptional customer service, addressing concerns promptly to enhance guest experience.
- Maintained cleanliness and organization of serving area to ensure compliance with health standards.
- Maintained cleanliness and organization of the serving area to ensure compliance with health standards.
Education
Bachelor of Arts - Urban Education
Skills
Customer service excellence
Hospitality expertise
Guest engagement
Cash handling
Cleanliness standards
Food safety practices
Sanitation practices
Team collaboration
Order accuracy
Staff training
Stress management
Accomplishments
Some perosnal accomplishments I have are earning the Dean's List and the President's List in my first year of college. In high school, I was in the National Honor Society and graduated qith a 3.98 GPA.
Interests
I play college lacrosse at Davenport University. I love all things working out. I absolutely love being outside. I have two dogs whom I love.
Timeline
Assistant Teacher
Winter Sun Schoolhouse
01.2024 - 08.2025Read More
Line Server
Qdoba
03.2023 - 09.2024Read More
Server and Bartender
Harris Hospitality
05.2022 - CurrentRead More
Davenport University
Bachelor of Arts from Urban Education
Read More