Emma Richardson
Woodbury,TN
Summary
Dynamic Medical Assistant with proven expertise at 360care in patient scheduling and HIPAA compliance. Known for exceptional customer service and building trust with patients. Demonstrated professionalism and strong multitasking abilities in high-pressure environments, ensuring quality care and efficient operations. Committed to maintaining a safe clinical environment while fostering positive patient relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
360care
Nashville, TN
01.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Restaurant Hostess
Buffalo Wild Wings
Murfreesboro, TN
01.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Wait Staff Member
Cottens Marina
Rock Island, TN
07.2022 - 08.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Cottens Marina shut down mid summer due to a family emergency
Education
Medical Assistant - CMA
TCAT
Nashville, TN05.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Reliable team player
- Immunization administration
- Professionalism and ethics
Certification
Certified Nursing Assistant
Certified Medical Assistant
ABC Licensed
Timeline
Medical Assistant
360care
01.2024 - Current
Restaurant Hostess
Buffalo Wild Wings
01.2023 - 01.2024
Wait Staff Member
Cottens Marina
07.2022 - 08.2022
Medical Assistant - CMA
TCAT