Emma Romeos
Waterford,MI
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
HomeMD Housecall Services
04.2023 - Current
- Detailed and recorded patient histories in electronic medical records.
- Created a team culture of exceeding patient expectations, exceeding all company performance goals, and standard.
- Attended weekly meetings and training sessions to share best practices and receive feedback from other staff members.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Communicated with patients daily, provided friendly and courteous service, and answered questions.
- Developed strong customer service skills.
- Communicated with physicians and other nurses regarding any medical concerns.
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses.
Office Manager
Power of Life Chiropractic
Rocky River, OH
01.2023 - 04.2023
- Kept track of office supplies by checking inventory and ordering new supplies as needed.
- Used Excel and Word to create high-quality documents, spreadsheets, and presentations for internal and external needs.
- Communicated with patients and answered their questions, requests for appointments, and billing concerns.
- Ensured that patients were properly scheduled, and that resources and calendars were allocated in a timely and effective manner.
- Create and implement goals, policies, and procedures for my department.
- Maintained filing system for records, correspondence and other documents.
Care Assistant
Home Instead
Waterford, MI
08.2019 - 05.2022
- Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
- Drove clients to and from rehabilitation and daily activities in a wheelchair on a daily basis.
- Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
- Utilized hospital systems to monitor and report on individual patient care, including lab results, allergies, and vital signs.
- Educated patients on their conditions and prescribed medications.
- Administered medications under the direction of a registered nurse.
Teacher
Airport Road childhood learning center
Waterford, MI
11.2017 - 05.2022
- Reviewed the facility's environment, addressed any concerns, and made improvements to ensure the safety of the children.
- Devised and implemented a variety of daily activities to aid each student's overall development and growth.
- Maintained patience and remained level-headed in order to continue to support student development and personal growth in a variety of situations.
- Collaborated with other teachers to create unified educational plans and improve support for a diverse group of students.
- Created an open and loving environment in which children could express their desires, while concentrating on their studies.
- Made sure each child was in compliance with receiving CACFP meals.
- Supported our kitchen staff in creating meal plans that followed CACFP guidelines.
Education
Early childhood -
Pro solutions - online
09.2018
Skills
- Customer service
- Communication skills
- Documentation review
- Time management
- Guest services
- Leadership
- Teaching Experience
- Microsoft word
- CACFP
Certification
- CDA
- CPR
Timeline
Receptionist
HomeMD Housecall Services
04.2023 - Current
Office Manager
Power of Life Chiropractic
01.2023 - 04.2023
Care Assistant
Home Instead
08.2019 - 05.2022
Teacher
Airport Road childhood learning center
11.2017 - 05.2022
Early childhood -
Pro solutions - online
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