Dynamic professional skilled in customer service, communication, and hospitality. Proven ability to enhance client satisfaction and streamline service processes, fostering repeat business.
Overview
5
5
years of professional experience
Work History
Bartender
Mojo Bones ODU
Norfolk, VA
07.2025 - 04.2026
Prepared a variety of cocktails and beverages according to recipes and customer preferences.
Facilitated positive customer experiences to enhance satisfaction and encourage repeat business.
Maintained cleanliness and organization of bar area, adhering to health and safety standards.
Assisted in inventory management, tracking supplies and minimizing waste.
Social Media Coordinator
Zeta Tau Alpha Sorority
Norfolk, VA
08.2024 - 05.2025
Developed and executed content calendars to enhance engagement across social media platforms.
Analyzed social media performance metrics to optimize content strategy and improve reach.
Engaged with followers through timely responses, fostering positive community interactions.
Supported recruitment efforts by managing targeted social media outreach campaigns for prospective members.
Server
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
02.2021 - 05.2025
Delivered exceptional customer service in fast-paced dining environment.
Coordinated food and beverage orders, ensuring timely delivery to guests.
Trained new staff on menu knowledge and service protocols.
Collaborated with kitchen staff to accommodate special dietary requests effectively.
Social Media Content Creator
All The Rage
Virginia Beach, VA
06.2021 - 06.2022
Collaborated with marketing teams to align social media campaigns with overall branding objectives, ensuring consistency across channels.
Streamlined content creation processes by implementing scheduling tools, improving workflow efficiency and timely postings.
Enhanced brand awareness by creating engaging and shareable social media content.
Legal Intern
Erin Goodman
Virginia Beach, VA
05.2021 - 09.2021
Researched legal precedents to support case preparation and strategy development.
Assisted attorneys in trial preparation through evidence organization and witness coordination.
Conducted client interviews to gather pertinent information for ongoing cases.
Collaborated with team members to streamline processes and improve document management systems.