Emma Rossiter
Glo Tanning
Castle Rock,CO
5
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Spa Consultant
2 Years- Conducted thorough consultations to assess client needs and preferences for spa services.
- Provided expert knowledge on skincare products and treatments, driving product sales.
- Trained spa staff in advanced techniques, resulting in improved client retention rates.
- Created customized wellness programs tailored to individual client needs, boosting satisfaction levels among repeat customers.
- Implemented rigorous cleanliness and hygiene protocols, maintaining a consistently pristine facility environment.
Event Staff Member
3 Years 7 Months- Coordinated event logistics to ensure seamless operations during community events.
- Assisted in setup and breakdown of event venues, optimizing space utilization.
- Provided exceptional customer service, addressing attendee inquiries and concerns promptly.
- Trained new staff on operational procedures and best practices for event execution.
- Monitored event schedules, ensuring timely transitions between activities and adherence to timelines.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.
- Coordinated with vendors for timely setup and breakdown, contributing to event efficiency.
Cheer Coach
5 Months- Developed and implemented training programs to enhance cheerleading skills and teamwork.
- Conducted performance evaluations to ensure adherence to safety standards and techniques.
- Organized and led practice sessions, promoting discipline and commitment among team members.
- Collaborated with parents to strengthen community engagement and support for athletes.
- Evaluated individual athlete progress, tailoring feedback to improve performance outcomes.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
Associate of Applied Science - Radiologic Technology
Skills
Spa software proficiency
Sales expertise
Guest relations
Customer service
Event management
Conflict resolution
Teamwork
Team leadership
Strategic management
Safety management
Problem-solving
Wellness program coordination
Attention to detail
Product merchandising
Staff training techniques
Hygiene compliance
Organizational skills
Health and safety protocols
Timeline
Spa Consultant
Glo Tanning
08.2024 - CurrentRead More
Cheer Coach
Planet Cheer
09.2021 - 02.2022Read More
Event Staff Member
Town Of Castle Rock
05.2021 - 12.2024Read More
Red Rocks Community College
Associate of Applied Science from Radiologic Technology
Read More