Associate
Mad Splatter
07.2024 - 12.2024
Assisted customers while painting pottery pieces, complex canvases, and while in splatter rooms, gave tours of the studio, ran parties of all ages up to 25 people, answered phone calls, managed the cash register at checkout, unloaded and organized pieces of pottery onto shelves, glazed and loaded pottery pieces into the kilns and unloaded them afterwards, and packed the pottery pieces and notified customers when their pottery was ready to be picked up.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
