Emma Ruiz Garcia
Brandon
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Grand Hacienda. Expert in cash handling and guest engagement, I consistently foster warm relationships with patrons, ensuring memorable dining experiences. Proven ability to thrive in high-volume settings while maintaining cleanliness standards and supporting team productivity. Bilingual in Spanish and English. I am studying to be a professional nail artist and lash technician.
Overview
2
2
years of professional experience
Work History
Server
Grand Hacienda
06.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
GED -
Blake High School Magnet
1701 N Blvd Tampa Fl 3360708-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Sales techniques
- Supply restocking
- bilingual in Spanish and English
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Grand Hacienda
06.2023 - 12.2024
GED -
Blake High School Magnet
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