Emma Sachleben
Greeley,CO
Summary
Motivated Waitress/Bartender with experience successfully serving customers in busy, fine dining restaurants. Always work with a positive attitude and provide customers with an outstanding service. Will always be hard working, dependable and organized.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Applebee's Grill + Bar
Greeley, CO
01.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean and organized
- Checked identification for minimum age for sale of alcoholic beverages.
- Make sure that customers are frequently getting checked on and getting what they need for a great dinning experience.
- Mixed both standard and specialized drink orders to customers satisfaction
- Monitored guests for alcohol intake to make sure they stay safe and proper guidelines are followed
- Memorized over 30 cocktail recipes and variations
Manager/Server
Village Inn
Greeley, CO
09.2018 - 05.2021
- Welcomed guests and bringing them to a table and then offering the special of the week
- Making sure tables are cleaned right away and ready to be sat again
- Checking on guests to see if they are satisfied and invite them to come in again
- Handled guest complaints in positive attitude and help make the guest feel heard and appreciated
- Completed daily procedure checklist and everything was to health standards
- Communicated cut times to kitchen and servers to make sure labor is where it needs to be at
- Led team of servers to consistently meet customer service and sales targets.
- Handled money, balanced tills and prepared bank deposits
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Server
Longboard Bar And Grill
South Padre Island, TX
04.2019 - 08.2019
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items and recorded order information.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
High School Diploma -
Legend High School
Parker, CO05.2018
Skills
- Warm and Friendly
- Service-Oriented
- Cool Under Pressure
- Reliable and Responsible
- Multitasking and Prioritization
Timeline
Bartender/Server
Applebee's Grill + Bar
01.2021 - Current
Server
Longboard Bar And Grill
04.2019 - 08.2019
Manager/Server
Village Inn
09.2018 - 05.2021
High School Diploma -
Legend High School