Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emma Saltzman

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Deano's South. Proven ability to engage guests and manage multiple tasks efficiently. Experienced in creating safe environments as a Registered Behavior Technician, utilizing patience and effective communication to empower clients and foster positive relationships.

Overview

6
6
years of professional experience

Work History

Server

Deano's South
05.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Family Nanny

Jennifer Ardoin
05.2023 - Current
  • Maintained open communication with parents regarding children's progress and needs.
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Provided nurturing care to newborns, ensuring safety and comfort in daily routines.
  • Monitored infant behavior, communicating observations to parents for informed decision-making.

Registered Behavior Technician

Grace Therapy Center
01.2024 - 05.2025
  • Implemented individualized behavior intervention plans to enhance client engagement and skill acquisition.
  • Monitored and recorded client behavior data following treatment protocols.
  • Promoted positive behavior change by utilizing reinforcement strategies and token economies.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Aftercare Teacher

St. Pius Elementary School
08.2022 - 05.2023
  • Fostered positive relationships with students through active listening and responsive communication.
  • Assisted students in homework and activities.

Ice Cream Server

Emmy's Ice Cream Bar
11.2019 - 05.2023
  • Delivered exceptional customer service by promptly serving ice cream.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Assisted in inventory management through restocking supplies and monitoring product freshness.
  • Collaborated with team members to streamline order processing during peak hours.
  • Led team in executing operational strategies to improve workflow efficiency.
  • Cross-trained existing employees to maximize team agility and performance.

Volleyball Coach

St. Pius Elementary School
08.2021 - 11.2021
  • Analyzed player performance data to identify areas for improvement and growth.
  • Supported head coach in strategizing game plans tailored to opponent strengths and weaknesses.
  • Mentored junior players, promoting teamwork and sportsmanship throughout the season.
  • Assisted in developing practice plans to enhance team performance and skill development.

Education

Bachelor of Arts - Speech-Language Pathology And Audiology

University of Louisiana At Lafayette
Lafayette, LA
12-2026

High School Diploma -

Saint Thomas More Catholic High School
Lafayette, LA
05-2023

Skills

  • Strong work ethic

  • Safe-environment certified

  • Prompting and fading strategies

  • Documentation skills

  • Exceptional customer service

  • Guest engagement

  • Injury prevention

  • Social skills development

Affiliations

A member of Delta Delta Delta Sorority, Delta Omega chapter

Timeline

Server

Deano's South
05.2025 - Current

Registered Behavior Technician

Grace Therapy Center
01.2024 - 05.2025

Family Nanny

Jennifer Ardoin
05.2023 - Current

Aftercare Teacher

St. Pius Elementary School
08.2022 - 05.2023

Volleyball Coach

St. Pius Elementary School
08.2021 - 11.2021

Ice Cream Server

Emmy's Ice Cream Bar
11.2019 - 05.2023

Bachelor of Arts - Speech-Language Pathology And Audiology

University of Louisiana At Lafayette

High School Diploma -

Saint Thomas More Catholic High School

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