Summary
Overview
Work History
Education
Skills
Timeline
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Emma Schroeder

Athens,GA

Summary

My name is Emma Schroeder, I am currently a 2nd year student at the University of Georgia. I have 5 years of experience working in the service industry. In those five years, I have adapted excellent customer service and time management skills from working in fast pace environments.

Overview

3
3
years of professional experience

Work History

Barista

Cool Beanz Espresso Bar
07.2021 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Server

Soyumi Asian Kitchen
04.2021 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Arbor Terrace Assisted Living
12.2022 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Ice Cream Scooper

Bruster's Real Ice Cream
07.2020 - 05.2021
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Maintained cleanliness and organization in establishment.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.

Education

Bachelor of Arts - Social Work

University of Georgia
Athens, GA
12.2025

Skills

  • Customer Service
  • Individualized Instruction
  • Wine and Liquor Service
  • Food Safety Oversight
  • Register Balancing
  • New Hire Training

Timeline

Server

Arbor Terrace Assisted Living
12.2022 - 05.2023

Barista

Cool Beanz Espresso Bar
07.2021 - 08.2023

Server

Soyumi Asian Kitchen
04.2021 - 07.2023

Ice Cream Scooper

Bruster's Real Ice Cream
07.2020 - 05.2021

Bachelor of Arts - Social Work

University of Georgia

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Emma Schroeder