Summary
Overview
Work History
Education
Skills
Timeline
Server

Emma Schultz

Lake,MS

Summary

At Hi-way Harry's, I had to earn my spot as a trustworthy server there. It started when I was just a host, but then I eventually got asked to serve once I got more comfortable with the restaurant. I then was only allowed to take two or three top tables, until eventually, I earned the trust of my boss to take larger tables and parties as well. There, I've learned how to handle many tables at once, work efficiently, but neatly, and how communicate effectively with my customers to keep them happy.

Overview

1
1
year of professional experience

Work History

Server

Hi-way Harry's
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Wisconsin Lutheran College
Milwaukee, WI
05.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales Techniques
  • Food safety understanding
  • Suggestive Selling

Timeline

Server

Hi-way Harry's
01.2023 - Current

High School Diploma -

Wisconsin Lutheran College

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Emma Schultz