Emma Sheehan
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Starbucks Barista
Frys food store
Phoenix , AZ
2023.07 - Current
- Cleaned and sanitized service and seating areas, complying to health protocols and food safety standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked customer service stations with paper products or beverage preparation items.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Boulder Creek High School
Anthem, AZ2024-05
Skills
- Espresso Machine Operation
- Food Preparation
- Up-Selling
- Coffee Expertise
- POS Systems
- Menu Memorization
- Customer Service
- Beverage Preparation
- Team Player
Affiliations
- Horseback riding
- Painting
- Animal caretaker
- College classes
Accomplishments
- Horseback competition ribbons
Timeline
Starbucks Barista
Frys food store
2023.07 - Current
High School Diploma -
Boulder Creek High School
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