EMMA SISON
Sacramento,CA
Summary
Collaborative professional motivated to develop and maintain a positive work environment and contribute to company success. Skilled in product memorization and maintaining and operating machines. Adept at communicating and working effectively with diverse populations and quickly mastering new procedures.
Overview
7
7
years of professional experience
Work History
Barista
Seasons Coffee Roasters
Sacramento, California
11.2023 - Current
- Prepare high-quality espresso drinks using specialized coffee equipment
- Maintain cleanliness and organization of workstations and dining areas
- Engage with customers to provide personalized service and product recommendations
- Collaborate with team members to ensure efficient workflow during busy hours
- Handle cash transactions accurately while maintaining a balanced register
Barista and Assistant Manager
Mojo's Village Bean
Cambria, CA
06.2019 - 03.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Trained new baristas on beverage preparation and customer service standards
- Handled inventory management, restocking supplies to meet customer demand
Hostess and Busser
Lunada Garden Bistro
Cayucos , CA
09.2018 - 03.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Managed reservations and seating arrangements for optimal guest flow
- Handled guest inquiries and resolved minor complaints professionally
- Stayed attentive to server availability and table turnover to quickly seat guests
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments
Education
Bachelor of Arts - English
University of California, Davis
Davis, CA06-2026
Skills
- Strong Verbal and Written Communication
- Complex Problem Solving
- Accurate Documentation and Reporting
- Efficient Workstation Maintenance
- Thorough Product and Service Knowledge
- Safe Food Handling Practices
Timeline
Barista
Seasons Coffee Roasters
11.2023 - Current
Barista and Assistant Manager
Mojo's Village Bean
06.2019 - 03.2021
Hostess and Busser
Lunada Garden Bistro
09.2018 - 03.2020
Bachelor of Arts - English
University of California, Davis