Emma Smith
Decatur,GA
Summary
Ambitious and optimistic professional from Fernandina Beach, FL, known for artistic creativity and a determined work ethic. Experienced worker with a background in diverse sales environments. Successful history of building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing sales effectively. Strong team player with an open mind. Always looking to further my education, specifically in environmental studies, and industry growth towards a fulfilling career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wholesale Representative and Account Manager
Level Showroom- Z Supply
Atlanta, GA
07.2022 - Current
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Collaborated with sales team to determine best ways to drive market share and monitor competitor activities in order to stay ahead of the competition.
- Managed multiple accounts simultaneously while meeting deadlines.
- Identified customer needs by asking questions and advising on best solutions.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Attended trade shows and conferences to stay abreast of industry trends and developments.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Performed administrative duties such as filing documents or preparing reports for management review.
Sales Associate
Driftwood Surf shop
Fernandina Beach, FL
05.2018 - 06.2022
- Handled sales transactions efficiently.
- Engaged with customers to enhance merchandise appeal.
- Described merchandise and explained use, operation and care.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Led training sessions on surfing techniques.
- Introduced students to equipment operations and safety requirements to prepare for safe learning experience.
- Answered incoming telephone calls to provide store, products and services information.
Vice President
LaGrange College SGA
08.2020 - 12.2020
- Chaired Senate and Parliament sessions.
- Manage activities conducted by the Senate.
- Documented Senate rulings for the Executive Council.
- Participated in budgetary discussions within the Student Government committee.
- Facilitated organization of student surveys alongside the Dean of Campus Life.
NCAA college athlete
LaGrange College Women's Soccer
08.2018 - 05.2020
- Maintained academic performance while dedicating an average of 20 hours per week to soccer.
- Secured starting goalie role across consecutive fall seasons, from 2018 to 2019.
- Named Defensive Player of the Year for exceptional performance in 2018.
- Reviewed nutritional information provided by the athletic department nutritionist.
- Attended team meetings and practices to maintain physical conditioning and strategy.
- Participated in community service events to promote the college athletics program.
- Maintained accurate records of individual and team performance statistics throughout the season.
- Took part in media interviews to represent the college athletics program positively.
- Provided leadership, insight and mentoring to newly hired employees to younger athletes
Education
Bachelor of Business Administration - Entrepreneurship
Strayer University
Online12-2025
Associate in Business And Art - Entrepreneurship And Graphic Design
LaGrange College
LaGrange, GA12.2020
Skills
- Digital Design
- Communication skills
- Account development
- Account Relationship Management
- Customer relations
- Networking techniques
- Fashion industry expertise
- Product merchandising and distribution
- Sales territory analysis
- Territory growth
- Sales strategy development
- Strong fashion sense
- Fashion trend forecasting
- Efficient in utilizing Microsoft systems
Certification
- Adobe Photoshop, 05/01/17, Present
- CPR/AED, 02/01/21, 02/01/23
- Microsoft Word, 10/01/17, Present
- Microsoft PowerPoint, 12/01/17, Present
- Microsoft Excel, 02/01/18, Present
- TIPS Certification, 04/01/21, Present
Additionalinformation
- Vice President, LaGrange College Executive council, 08/01/20, 12/01/20, Preside over Senate/ Parliament meetings, Oversee all activities carried out by the Senate, Report Senate decisions to the Executive Council, Serve on Student Government budget committee, Administer student polls in coordination with the Dean of Campus Life
- NCAA college athlete, LaGrange College Women's Soccer, Goalie, 08/01/18, 05/01/20, Successfully fulfilled academic obligations while devoting an average of 20 hours per week towards soccer activities, Served as the starting goalie during both the 2018 and 2019 fall seasons, Awarded Defensive Player of the Year in 2018
Assessments
- Management & leadership skills: Planning & execution, 02/01/21, Familiar
- Graphic design, 02/01/21, Highly Proficient
- Attention to detail, 02/01/21, Highly Proficient
- Food service: Customer situations, 04/01/21, Highly Proficient
Affiliations
- Traveling
- Ethical fashion
- Cooking
- Rock climbing
- Snowboarding
- Soccer
- Painting
Timeline
Wholesale Representative and Account Manager
Level Showroom- Z Supply
07.2022 - Current
Vice President
LaGrange College SGA
08.2020 - 12.2020
NCAA college athlete
LaGrange College Women's Soccer
08.2018 - 05.2020
Sales Associate
Driftwood Surf shop
05.2018 - 06.2022
- Adobe Photoshop, 05/01/17, Present
- CPR/AED, 02/01/21, 02/01/23
- Microsoft Word, 10/01/17, Present
- Microsoft PowerPoint, 12/01/17, Present
- Microsoft Excel, 02/01/18, Present
- TIPS Certification, 04/01/21, Present
Bachelor of Business Administration - Entrepreneurship
Strayer University
Associate in Business And Art - Entrepreneurship And Graphic Design
LaGrange College
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