Emma Stephens
Bloomington,IN
Summary
Proven multitasker and efficient communicator, adept at maintaining high standards of cleanliness and food safety. At Olive Garden, excelled in fast-paced environments, seamlessly integrating customer service with operational efficiency. Skilled in equipment operation and adept at fostering positive dining experiences, demonstrating a significant reduction in wait times.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Gene's Health Food
05.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Buffet Attendant
Ole South Bbq
01.2023 - 12.2023
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Expedited service times by efficiently arranging food items on the buffet line for easy access.
- Collaborated with team members to maintain organization in the back-of-house areas, resulting in smooth service operations.
- Supported efficient kitchen operations by communicating effectively with culinary staff regarding dish replenishment and quality.
Restaurant Hostess
Olive Garden
02.2022 - 11.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
No Degree - Biology
Indiana University, Bloomington
Bloomington, IN05-2027
High School Diploma -
Daviess County High School
Owensboro, KY05-2023
Skills
- Strong work ethic
- Honesty and integrity
- Cleanliness and sanitation
- Customer service
Accomplishments
- Governor's School for the Arts
- Murray State Commonwealth Honors Academy
- KMEA All District member
- KMEA All State alternate
- Quad State member
- University of Louisville Honor Band invitation
- University of Kentucky Honor Band invitation
- Murray State Honor Band invitation
- Western Kentucky University Honor Band invitation
Timeline
Deli Clerk
Gene's Health Food
05.2024 - Current
Buffet Attendant
Ole South Bbq
01.2023 - 12.2023
Restaurant Hostess
Olive Garden
02.2022 - 11.2022
No Degree - Biology
Indiana University, Bloomington
High School Diploma -
Daviess County High School
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