Emma Swathwood
West Lafayette,IN
Summary
I am a senior at Purdue University with a major in Agricultural Business and Management and a background in commercial account management at The Smith Sawyer Smith Agency. I have a passion for extending my organizational skills into the work environment and working towards creative, flexible solutions to common problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial Account Manager
The Smith Sawyer Smith Agency
Rochester, IN
05.2022 - Current
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Managed client accounts, including providing guidance on product selection.
- Consulted with customers to identify their needs and develop customized solutions.
- Communicated regularly with clients regarding progress updates, changes in services, or other issues.
- Pursued payment requests on past due accounts, utilizing credit and collection policies and requested cancellations.
Waitress
Papa's
Culver, IN
02.2020 - 12.2021
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
- Processed payments accurately using cash registers or POS systems.
Education
Bachelor of Science - Agricultural Business Management
Purdue University
West Lafayette, IN12-2024
Certificate of Entrepreneurship -
Purdue University
West Lafayette, IN12-2024
High School Diploma -
Argos Community Jr. Sr. High School
Argos, IN06-2021
Skills
- Problem-solving abilities
- Interpersonal Communication
- Adaptability and Flexibility
- Cash Handling
- Effective Communication
- Organizational Skills
- Account Servicing
- Problem-solving aptitude
Certification
- Licensed Indiana Property & Casualty Insurance Producer
Timeline
Commercial Account Manager
The Smith Sawyer Smith Agency
05.2022 - Current
Waitress
Papa's
02.2020 - 12.2021
Bachelor of Science - Agricultural Business Management
Purdue University
Certificate of Entrepreneurship -
Purdue University
High School Diploma -
Argos Community Jr. Sr. High School
- Licensed Indiana Property & Casualty Insurance Producer
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