Dynamic Concessions Manager with a proven track record in team leadership and inventory management. Skilled in training staff and implementing customer feedback to drive operational improvements. Ready to contribute to a high-performing team focused on delivering outstanding event experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Catering Staff Member
Southern Occasions Events
Portland, TN
04.2024 - Current
Assisted in setting up and breaking down event spaces for catering functions.
Provided excellent customer service by addressing guest inquiries and needs.
Prepared and served food and beverages to guests during events.
Maintained cleanliness and organization of catering equipment and work areas.
Assisted catering manager with setting up the event space and ensuring all necessary items were present.
Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
Concessions Manager
Temple Theaters
Portland , TN
10.2023 - 03.2024
Managed daily operations of concession stands during theater events.
Trained staff on food safety and customer service protocols.
Coordinated inventory management and supply ordering for all concessions.
Enhanced customer experience by implementing feedback-driven improvements.
Ensured that all food safety regulations were followed at all times.
Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
Cleaned and sanitized restrooms, ensuring hygiene standards were met daily.
Swept, mopped, and vacuumed floors to maintain cleanliness throughout the facility.