Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Thiemann

West Jordan

Summary

I have the ability to assess a patient that can possibly hurt himself/herself and others while

demonstrating effective communication skills. also using

interpersonal skills to acquire the trust of the patients and respond appropriately in a crisis situation.



Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Lead

Copper Hills Youth Center
06.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team and patients by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • monitored behaviors of youth on a crisis unit
  • when needed initiated/assisted with physical restraints.
  • gave support to those struggling helped them process through the present issue

Supervisor

Shoe Carnival
09.2008 - 01.2014
  • Supervisor of 12 people
  • Set merchandise in a flow per cooperate guide lines
  • Scanned merchandise into store system
  • Set sales/ special Ad to promote certain products

Education

High school diploma -

Valley High School
01.2008

Skills

  • Management

  • Supervision

  • Reporting

  • Dependable and responsible

  • Human Behavior Analysis

  • Punctuality

  • Friendly, positive attitude

  • Problem-solving

  • Attention to detail

Certification


  • Basic Life Support (BLS) Certification - American Heart Association.
  • Handle With Care Restraint certified
  • verbal de-escalation certified

Timeline

Team Lead

Copper Hills Youth Center
06.2019 - Current

Supervisor

Shoe Carnival
09.2008 - 01.2014

High school diploma -

Valley High School

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Emma Thiemann