Summary
Overview
Work History
Education
Skills
Personal Qualifications
Languages
Timeline
Generic

Emma Torres

Long Beach,CA

Summary

Enthusiastic and punctual professional with extensive experience in hospitality and food service. Proven ability to adapt skills in diverse environments, ensuring outstanding customer satisfaction. Strong team player with a polished demeanor, committed to delivering exceptional experiences at events.

Overview

4
4
years of professional experience

Work History

Banquet Server

Hilton
Long Beach, California
2023.04 - Current
  • Delivered high-quality banquet service in fast-paced, high-volume environment during Grand Prix, elevating guest experience.
  • Ensured attentive food and beverage service for large groups and VIP guests while maintaining professionalism and composure under pressure.
  • Coordinated with kitchen and event staff for timely service, enhancing guest satisfaction throughout events.
  • Facilitated event setup and breakdown, arranging tables and preparing event space per specifications for seamless operations.
  • Upheld the hotel’s standards of excellence, hospitality, and presentation throughout the event.

Assistant Manager

Shoe Palace
Lakewood, CA
2022.06 - 2025.05
  • Anticipated customer needs and delivered high-quality service, upholding brand standards to enhance customer satisfaction
  • Supported opening and closing shifts, leading teams and ensuring operational efficiency through punctuality
  • Handled POS system transactions including credit, cash, exchanges, returns, and refunds, ensuring seamless cash flow
  • Maintained clean, organized inventory and curated displays of seasonal clothing and accessories to enhance customer experience

Education

High School diploma -

Robert A. Millikan High School
Long Beach, CA
06.2022

BBA - Business

Long Beach City College
Long Beach, CA

Skills

  • Food service
  • Event coordination
  • POS management
  • Inventory control
  • Cash handling
  • Customer service
  • Bilingual skills
  • Communication skills
  • People skills

Personal Qualifications

I am enthusiastic, hardworking and punctual. I enjoy meeting and getting to know people and I am capable and experienced in working as part of a team or on my own. I am good at adapting and using my skills in new environments and enjoy using my skills and experience in any work situation.

Languages

Spanish
Native/ Bilingual

Timeline

Banquet Server

Hilton
2023.04 - Current

Assistant Manager

Shoe Palace
2022.06 - 2025.05

High School diploma -

Robert A. Millikan High School

BBA - Business

Long Beach City College
Emma Torres