Emma Tucker Jones
New Lenox,IL
Summary
Dynamic leader with a proven track record at Second Chance Financial Services, where strategic planning and a focus on modernization spurred company growth. Excelled in fostering teamwork and customer service, enhancing employee satisfaction. Skilled in multitasking and attention to detail, demonstrating accountability and motivational prowess without compromising quality.
Overview
10
10
years of professional experience
Work History
Window Clerk
CWS
10.2019 - Current
- Contributed to a reduction in wait times by working cooperatively with fellow clerks during peak periods.
- Maintained a clean and organized work area, contributing to an overall positive environment for both employees and customers.
- Supported new hires in learning job responsibilities through mentorship and guidance on best practices.
CEO
Second Chance Financial Services
08.2014 - 03.2018
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Oversaw business-wide changes to modernize procedures and organization.
Education
High School Diploma -
Rich Easts High School
Park Forest, IL05-1990
Skills
- Motivational skills
- Accountability
- Customer service
- Teamwork
- Reliable and responsible
- Attention to detail
- Multitasking Abilities
- Multitasking
Timeline
Window Clerk
CWS
10.2019 - Current
CEO
Second Chance Financial Services
08.2014 - 03.2018
High School Diploma -
Rich Easts High School
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