Summary
Overview
Work History
Education
Skills
Timeline
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Emma Valencia

Grand Rapids,MI

Summary

Dependable food service professional with experience in barista service, team collaboration, and guest-focused training. Skilled in POS systems, payment processing, and clear communication. Recognized for supporting peak-hour workflow, maintaining food safety standards, and helping new team members deliver consistent service.

Overview

3
3
years of professional experience

Work History

Barista

Meijer
Grand Rapids, Michigan
03.2026 - 05.2026
  • Prepared and served espresso drinks, blended coffee beverages, and teas.
  • Handled customer payments accurately, ensuring quick and seamless transactions.
  • Ensured a positive customer experience by facilitating a smooth morning service process. through calm, efficient service.
  • Kept work area clean by wiping counters, washing dishes, and sweeping floors.

Barista

Foxtail coffee co.
Ada, Michigan
09.2025 - 03.2026
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Placed orders with suppliers for delivery of products required for daily operations.

Barista

Starbucks
Grand Rapids, Michigan
02.2025 - 09.2025
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized service or seating areas, complying with health protocols and food safety standards.

Chick-fill-a trainer

Chick-fil-A
Grand Rapids, Michigan
08.2023 - 01.2025
  • Trained Chick-fil-A team members on service standards and restaurant procedures to ensure consistent customer experiences.
  • Reinforced Chick-fil-A hospitality language during guest interactions to enhance customer satisfaction.
  • Guided team members through POS order entry and payment processing.
  • Maintained up-to-date records of trainee progress and provided regular updates to management to support team development.

Education

High School Diploma -

Epic Academy
Caledonia, MI
01-2024

Skills

  • Espresso preparation
  • Beverage customization
  • Inventory control
  • Food safety
  • Customer service
  • Order accuracy
  • Cash handling
  • Team collaboration
  • POS operation
  • Clear communication
  • Time management
  • Hospitality and accommodation
  • POS systems
  • Safe food handling
  • Order taking
  • Adaptive and creative
  • Inventory tracking

Timeline

Barista

Meijer
03.2026 - 05.2026

Barista

Foxtail coffee co.
09.2025 - 03.2026

Barista

Starbucks
02.2025 - 09.2025

Chick-fill-a trainer

Chick-fil-A
08.2023 - 01.2025

High School Diploma -

Epic Academy
Emma Valencia