Emma Walker
Westminster,CO
Summary
High-energy professional that multitasks well, meets customers desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service. Along with customer service, proficient in photography and marketing.
Overview
6
6
years of professional experience
Work History
Bartender /Assistant Event Coordinator
/Pôr/ Wine house
Louisville, CO
04.2023 - Current
- Greeted customers and provided friendly service.
- Organized and produced multiple successful events.
- Hosted large parties and ensured a positive experience.
- Set up and managed a holiday pop-up bar for two months.
- Learned how to curate craft cocktails.
- Assisted as a server, host, busser, and bar back when needed during a busy service.
- Managed internal events such as wine pairing dinners.
- Handled customer concerns and wants with grace to ensure a positive experience.
- Contributed my photography skills to increase engagement on all social media platforms.
Social Media Manager
Bili Blanket Baby
Boulder, CO
10.2022 - 03.2023
- Constructed all social media posts via instagram, facebook and tik tok.
- scheduled content each week.
- responded to any direct messages and comments.
- ran paid ads to ensure engagement.
Front End Supervisor
Grocery Outlet Bargain Market
San Luis Obispo, CA
06.2018 - 01.2023
- Answered phone calls, emails, worked with vendors and completed invoices.
- Completed price changes and markdowns.
- Contributed to the process of payroll and daily deposits.
- Trained new employees.
- Completed returns and exchanges.
- Organized and made important Displays aesthetically pleasing.
General Manager
Blackwater
San Luis Obispo, CA
08.2019 - 08.2022
- Assisted customers while shopping.
- Merchandized the store when new products arrived.
- Completed transactions, reconciled tils, handled daily deposits and change orders.
- Unboxed, organized, entered and priced new products into the system.
- Handled customer requests and concerns, in stores and over the phone.
- Styled and photographed shoots for social media exposer.
Education
Associate of Arts - Marketing
Cuesta College
San Luis Obispo, CA05-2020
High School Diploma -
El Camino Fundamental High School
Sacramento, CA06-2017
Skills
- Product Promotion
- Beverage Preparation
- Stock Rotation
- Event Planning
- Social Media Management
- Food service knowledge
- Scheduling
- Outstanding customer service
- Digital Photography
Timeline
Bartender /Assistant Event Coordinator
/Pôr/ Wine house
04.2023 - Current
Social Media Manager
Bili Blanket Baby
10.2022 - 03.2023
General Manager
Blackwater
08.2019 - 08.2022
Front End Supervisor
Grocery Outlet Bargain Market
06.2018 - 01.2023
Associate of Arts - Marketing
Cuesta College
High School Diploma -
El Camino Fundamental High School
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