Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Macayla Greco

Endicott,NY
Macayla  Greco

Summary

Driven by a proven track record in enhancing customer satisfaction and team performance, I’ve leveraged efficient multitasking and strong leadership skills in many different positions. Specializing in salesmanship and customer service, I significantly improved client retention and team efficiency, showcasing my ability to excel in fast-paced environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
years of professional experience

Work History

The Links At Hiawatha Landing

Bartender/Assistant Event Manager
05.2022 - Current

Job overview

  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
  • Developed detailed timelines for each event, ensuring timely execution of tasks and deliverables.
  • Increased client retention through proactive communication and excellent customer service.

Beer Tree Brew Works

Server
01.2021 - 04.2022

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Dick's Sporting Goods, Inc

Sales Associate
05.2020 - 04.2021

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Town Of Union New York

Camp Counselor
05.2019 - 09.2019

Job overview

  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

Education

West Virginia University
Morgantown, WV

Bachelor of Arts from Health And Wellness
12.2023

University Overview


  • Extracurricular Activities: Club Volleyball


  • West Virginia Club Hockey: Co-Director of Media


  • Study Abroad: Rome, Italy

SUNY Broome Community College
Binghamton, NY

No Degree from Design And Visual Communications
08.2019

University Overview

Completed all Gen Ed classes.

  • Extracurricular Activities: Volleyball

Skills

Salesmanship

Product Promotion

Efficient multitasking

Teamwork and Collaboration

Problem-Solving

Customer Service

Attention to Detail

Clear Communication

Team Leadership

Timeline

Bartender/Assistant Event Manager

The Links At Hiawatha Landing
05.2022 - Current

Server

Beer Tree Brew Works
01.2021 - 04.2022

Sales Associate

Dick's Sporting Goods, Inc
05.2020 - 04.2021

Camp Counselor

Town Of Union New York
05.2019 - 09.2019

West Virginia University

Bachelor of Arts from Health And Wellness

SUNY Broome Community College

No Degree from Design And Visual Communications
Macayla Greco