Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Watson

Charleston,SC

Summary

Dynamic and adaptable professional with extensive customer service experience at The Natural. Proven ability to thrive in high-pressure environments while maintaining a professional appearance. Skilled in multitasking and team collaboration, with first aid training to ensure guest safety. Committed to enhancing customer experiences through effective communication and rapport-building.

Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host/Food Runner

The Natural
02.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Sales Associate

CCPRC
11.2023 - 12.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.

Lifeguard/Summer Camp Counselor

Charleston Aqua Park
04.2022 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around lake
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Provided friendly customer service to guests and addressed concerns.

Tour Guide

Water Dog Paddle Co
03.2020 - 08.2022
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Enhanced visitor engagement by delivering captivating and informative tours of historical sites.

Education

High School Diploma -

Homeschooled
Johns Island, SC
05-2024

Skills

  • Customer service
  • Adaptable to change
  • First aid training
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Professional appearance

Certification

  • First Aid/CPR Certified

Timeline

Sales Associate

CCPRC
11.2023 - 12.2024

Host/Food Runner

The Natural
02.2023 - Current

Lifeguard/Summer Camp Counselor

Charleston Aqua Park
04.2022 - 09.2024

Tour Guide

Water Dog Paddle Co
03.2020 - 08.2022

High School Diploma -

Homeschooled
Emma Watson